Micro moments are greater than macro meltdowns
April 15, 2026
By Penelope Meniere, National Marketing Manager at Workshop17 More than eight in ten employees are currently at risk of burnout (The Interview Guys), and yet
Tag: business management
Managed Services: engineering-led or helpdesk-led?
April 8, 2026
As enterprises become increasingly dependent on always-on digital platforms, the role of managed services is undergoing a critical shift. What was once seen as a
The Cost of an Empty Seat, Table or Room in Hospitality: Confirming and Reminding Patrons of Reservations
March 31, 2026
For hospitality businesses, a reservation is more than just a booking – it represents a prepared room, a reserved table, an allocated guide or a
Why leadership development matters more than ever for retaining top local talent
February 12, 2026
By Mark Watt, Partner at Heidrick & Struggles South Africa As global companies continue to increase investment in leadership development to strengthen retention, South Africa
The Balance Between Confidence and Humility
November 19, 2025
If you knew me the way my creator knows me, you probably wouldn’t respect me. You would know everything I have ever done, the good,
Rewire, Reinvent, Reclaim: How Identity Shapes the Way You Lead and Succeed In Business
November 18, 2025
Your business will only grow as much as you do. When high achievers hit a wall in business, relationships, or personal fulfilment — the instinct
Why Personal Growth Matters More Than Climbing the Corporate Ladder
November 6, 2025
In the corporate world, everyone is conscious of the ladder. You know what the next step is, and the next step after that. You also
Delivering a Seamless Brand Experience Across Channels with Headless CMS
October 31, 2025
Customers no longer interact with a brand through one channel. They seamlessly transition from social to web to app to in-store and expect a consistent,
Balancing Justice And Risk: Why Employers Should Appoint Independent Chairpersons
August 1, 2025
Disciplinary hearings are essential for managing misconduct and maintaining workplace integrity. Although South African employers are not legally required to appoint an external chairperson, doing
Rethinking Performance Ratings and Motivators to Get The Best out of Employees
May 28, 2025
Mid-year is the perfect time to re-evaluate your performance and reward management processes and practices, as this marks the financial year-end for several organisations in