Tag: South African Retailers

2024 trends: AI to catalyse growth and transform customer experiences in retail

January 22, 2024

South African retailers are likely to ramp up their investment in automation and artificial intelligence (AI) in 2024 as they look for new ways to

South African retailers get set for R55 billion-plus showdown with Shein and Amazon

December 14, 2023

South African retailers should sharpen their in-store customer service and creating compelling omni-channel experiences to grow their market share in the face of growing competition

Retailers diversify to get a slice of the R60.4 billion Black Friday and festive season bonanza

November 19, 2023

South African retailers are expected to adopt diversification strategies such as adding new product lines and new service offerings to win a bigger share of