Where hiring goes wrong and how to get it right
May 20, 2026
Running a small business often means hiring when you need help and adjusting roles as you grow. But, down the line, such practices can trigger
Category: Business Management
The Bottleneck at the Top: Get out of the Way for Business Growth
May 14, 2026
By Sarah Rice, Executive Coach, Grow Business Coaching • 75% of employees across sub-Saharan Africa are actively watching for or seeking a new job, the highest
The pulse of the South African workforce: Why global wellness models need a local heart
May 4, 2026
The heartbeat of a modern business is found in the quiet, daily habits of its people. For many years, the corporate world viewed employee wellbeing
The 7-Second Decision That Wins (or Loses) Your Customer
April 22, 2026
In today’s competitive marketplace, brands are increasingly judged not by their advertising, but by a critical, often overlooked interaction: the moment a customer asks, “What
Micro moments are greater than macro meltdowns
April 15, 2026
By Penelope Meniere, National Marketing Manager at Workshop17 More than eight in ten employees are currently at risk of burnout (The Interview Guys), and yet
Managed Services: engineering-led or helpdesk-led?
April 8, 2026
As enterprises become increasingly dependent on always-on digital platforms, the role of managed services is undergoing a critical shift. What was once seen as a
The Cost of an Empty Seat, Table or Room in Hospitality: Confirming and Reminding Patrons of Reservations
March 31, 2026
For hospitality businesses, a reservation is more than just a booking – it represents a prepared room, a reserved table, an allocated guide or a
The true cost of waiting and why it can be the most expensive thing a company can ever do
March 18, 2026
For most organisations, the cost of employee health problems only becomes visible once something has already gone wrong. An employee goes on extended sick leave.
Why long-term skills development matters more than ever
February 24, 2026
Across South Africa’s technology sector, digital transformation, automation and AI are reshaping roles faster than traditional education systems can keep pace. The question is no
The Emotional Shift Reshaping Brand Strategy in 2026
February 13, 2026
The modern marketplace is louder than ever. Brands publish constantly, algorithms churn endlessly, and audiences are exposed to more messaging in a single day than