Mastering Retail Execution
August 14, 2025
By Gareth Ellis We are peppered with headlines today highlighting slower consumer spending growth and the woes of multinational brands. Politics, tariffs, and economics are
Tag: retail
AI & Automation in Retail – Legal Risks Related to AI-Driven Customer Service, Inventory Management and Back-Office Support
June 26, 2025
By Wendy Tembedza, Partner at Webber Wentzel The use of artificial intelligence (AI) in retail continues to generate discussion. This is largely due to the
Bespoke Market Research in the Retail Industry
November 21, 2024
Accessing and understanding data on the retail industry is an essential part of marketing and sales planning in the FMCG sector. Much of this data
How Can Your Business Reap The Rewards of Black Friday While Avoiding The Customer Service Pitfalls?
October 17, 2024
Not all that long ago, Black Friday was the preserve of major US retailers. Held the day after US Thanksgiving (which always falls on the
The Battle of The Marketplaces Will Shape The Future of Omnichannel Retail in South Africa
September 12, 2024
Leading South African manufacturers and retailers are starting to look more carefully at how digital platforms such as e-commerce marketplaces, super apps and social commerce
Unlocking FMCG Insights: Exploring Syndicated Retail Census and Audits in Nigeria
August 17, 2023
For blue chip companies looking to maintain their steady growth rate in an ever more competitive market, Africa offers a unique opportunity. Many of the
Are you looking for a post-Covid retail census in Kenya?
June 22, 2023
Steve Johnson, Managing Director at the Frontline Research Group (FRG), believes that a post-COVID retail census for the FMCG (Fast-Moving Consumer Goods) industry in Kenya,
When you need market research done right in Mozambique, Frontline Research Group have the experience, the data and insights
May 10, 2023
Market research is a critical tool for companies seeking to exploit new markets or maintain their competitiveness in ever-changing and evolving market environments and this
Why Frontline Research Group is the best research company for Tanzania
May 8, 2023
Frontline Research Group (FRG) are a full service market research company who have been conducting market research, retail census and retail audits in Tanzania for
7 key retail trends to watch in 2023
January 11, 2023
As we enter 2023, it seems the year will not be any easier for South African retailers or consumers than 2021 and 2022. Fitch forecasts that